AUTOMATED SYSTEMS THAT
HELP BUSINESSES BOOK MORE JOBS.
We build smart workflows and follow up systems that
capture leads, nurture them automatically and fill your calendar.
WHAT WE DO
Built For Service Businesses Ready To Grow
Every missed call is a missed job. Every unanswered enquiry is a customer calling your competitor instead. Fela builds and manages your entire lead system — capturing every enquiry, following up instantly, and booking qualified jobs directly into your calendar. You stay focused on the work. We make sure the work never stops coming.
WHAT YOU GET WITH FELA
Everything your business needs to capture and convert more leads — managed entirely by us.
Lead Capture
Every enquiry captured automatically from calls, forms and web. Nothing slips through. We make sure every person who reaches out to your business is logged, tracked and followed up even when you're on the tools, on a job, or off the clock."
Automated Follow up
The moment a lead comes in, Fela responds within seconds. A personalised SMS fires instantly, followed by a structured sequence that runs in the background - so byt the time you finish one job, the next one is already in motion
Job Booking
Qualified leads book directly into your calendar without any back and forth. No phone tag, no missed opportunities. The right jobs show up in your schedule and you just show up to do them.
Weekly Reports
Every week you'll recieve a clear and simple report showing exactly how your leads are performing, how many leads came in, how many were booked and what's working. No guesswork, just results. .
Qualification
Not every lead is right lead. We filter every enquiry before it hits your calendar, we check job type, location, urgency and more so you only spend time on jobs that are worth your while.
Missed call Text back
Every missed call is a potential job walking out the door. The moment you miss a call, Fela fires an automatic text back within seconds keeping the lead warm and showing them you're on it even when you can't answer.
The Fela Guarantee: Results that Speak
for Themselves
We're just getting started — but here's what you can expect when Fela manages your lead system.
WHY WE'RE CONFIDENT
WE'VE MAPPED THE TRADIE JOURNEY: We've studied exactly how trade businesses lose leads and built our system to plug every gap from the missed call to the unanswered quote follow up."
OUR SYSTEMS RUN 24/7: Leads don't only come in during business hours. Our automation runs around the clock so an enquiry at 10pm on a Sunday gets the same instant response as one on a Monday morning.
WE'VE STRESS TESTED EVERY SCENARIO: Before your system goes live we test every workflow, every trigger and every message to make sure nothing breaks when a real lead comes through."
YOUR SYSTEM IS ALWAYS IMPROVING: We review your pipeline data every week and make adjustments based on what's working and what isn't. The system gets smarter the longer it runs
WE ONLY WIN WHEN YOU WIN: Our guarantee isn't just a marketing line. It's how we hold ourselves accountable. If your system isn't performing, neither are we — and that's not something we're okay with."
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